Shipping policy

PRE-ORDER PROCESSING:

Please allow 1-2 business days to process your pre-order. Expect an email within 24-48 hours to let you know your pre-order has been confirmed.  We expect to begin shipping K3Y™ devices for confirmed pre-orders in late 2024.

 

LOCAL DELIVERY 

During checkout, enter your address and choose the ship option. Click the "continue to

shipping" button. Local delivery is available for addresses within Canada, the United States, and various other countries. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

 

When your order is ready for delivery, you will receive an email with real-time tracking

information.

 

FLAT RATE SHIPPING

Shipping is expected to start in late 2024, as noted above.  A flat rate shipping fee as set out in the table below applies to all pre-orders of a single K3Y device.  The shipping fee is waived for any pre-orders of two or more K3Y devices.

 

Delivery destination	Shipping Fee (USD)
Canada	$19.99
United States	$24.99
International (where available)	$39.99

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once

a shipment reaches your destination country. Matt3r is not responsible for these charges if they are applied and are your responsibility as the customer.